Saturday, April 10, 2010

It really is a miracle that a checked bag gets to its final destination.

On Friday, the Operations Management club hosted a tour of the American Airlines Baggage Operations at Boston Logan airport. Since I'm mildly obsessed with transportation and logistics, I had to go, even though it meant that I had to motivate myself to do something productive on a Friday morning.

I was totally impressed with the 3 AA personnel that gave us the tour. They were extremely friendly, took time to answer all of our crazy questions, and even made sure we got to see the process of un/loading with an actual plane on the ground.

It was so neat to see an operation that I personally have to deal with (and am frustrated by) about 10-15 times a year depending on if I check a bag. We saw how the bag travels from the agent check-in area, along conveyor to the TSA screening machines, then to a sorting area. The sorting area kind of reminded me of Amazon because the conveyors have lasers that scan the bar code on your bag and then identify which chute to send the bag down. Then once the bag is down the chute, an AA employee loads it on a cart to go to the airplane. We also got to see the control center where they monitor the flights that are landing and taking off as well as schedule time at each of the gates. It was just really cool. My favorite part through was when we got to go right up to an airplane on the tarmac and watch them unloading.

The one thing that was funny was that as I observed everything I was constantly thinking about how they could improve their operations. The whole process is so manual and there's tons of opportunity to change things so that our bags get through the system more easily. It seems like they could really use some IEs to come in and do a Value Stream map or something. ;)

In any case, it was a great tour and I'm glad I got myself out of bed on a Friday morning to see it. And, so you can share in my enjoyment from the tour, here are some photos!

Sorting of the bags before they go on the airplane.
The AA tarmac area.
Big plane at the gate.
Unloading a plane that just landed.
Putting bags on the conveyor - the other side of the wall is the baggage claim area.

Saturday, March 13, 2010

I guess we really did learn a lot about Leadership

Yesterday was the last day of H1, which means that some of the LGOs (me included) now have 2 solid weeks of no classes due to SIP and Spring Break.

An aside about the 2 weeks off... I don't say all because the 10s were the last LGO class that did not have a SIP (Sloan Innovation Period) requirement. So, this means that most of the 11s are around fulfilling their SIP requirements next week and some 10s are also still around because of engineering classes.


Back to the point of this post...
One of the required classes for the second year LGOs is 15.317, which is the last portion of our 2 year leadership class. It's an H1 class only and for us the class was from 8:30 - 11:30 am on Friday mornings. Kind of painful. But, the class was a really good opportunity to learn from our classmates. It was re-formatted from last year to include a lot more sharing of personal experiences from classmates and discussion about how to handle tough leadership situations. It really got you thinking about some of the tough situations we'll face after graduation.

The best part, though, was the last class (and, no, it wasn't because it was the last class). It was the best, because we (the LGO 2010 class) were in charge of the content for class. We opted to try to mimic reality TV show style and create many video/photo montages of major events over the past 2 years with personal confessions from people discussing their leadership lessons from those experiences. The final product was about 100 minutes of reflection and way better than we could have imagined!

I worked with Jeremy Pitts on the Spring 2009 semester and I specifically put together two videos. For your viewing entertainment, here's a link to the video from the Triathlon: Triathlon Video!
(Note, I am by no means an expert on making videos, so don't judge!)

In any case, the morning was a great way to reflect not only on the serious, but also on all of the great memories that we have as a class. A lot of us were starting to get sentimental realizing that the end of the semester is approaching and soon we'll be going our own ways. It's definitely bitter sweet.

Wednesday, March 10, 2010

The New Edition: LGO 2012

Rumor has it that the Class of 2012 has started to find out that they've got in to LGO. Yay! It's hard for me to believe I was in your shoes 2 years ago. Time flies!

My one piece of advice (for now): Do everything you can to come to Admit Weekend in April! I couldn't make it because I was in a wedding, but I definitely wish I had after hearing all of the great stories. Admit Weekend is a great way to bond with people you'll be spending A LOT of time with over the next 2 years. Plus, the 10s and the 11s work hard to show you a great weekend.

Congrats to all!

Monday, February 8, 2010

It's my last semester of school so I guess I'll take some classes.

I won't lie. I have senioritis. FULL BLOWN. The problem is manyfold (is that even a word?): I have a job, I have a lot less classes to take than in previous semesters and I am wanting to enjoy as much time with my classmates as I can before we graduate. This means school work is pretty low on the priority list. Plus, it's been 8 blissful months of no cases, problem sets or participation requirements.

But, despite my complaining, I do still have classes to take. And, despite all the moaning and groaning I've been doing, I think they should be pretty interesting. So, here's a short overview:

15.223 Global Markets: This is probably the class I am most excited about. It is focused on discussing different countries and their global/economic environments in order to help us learn how to be successful doing business in a global world. It's an H1 class, with a follow on H2 class that should be just as interesting. The topics of the first 2 classes included the cause of the US Subprime Crisis as well as discussion about the government's role in Singapore.

15.317 Leadership: This is one of two classes required during our final semester in LGO. It's only LGOs and is the continuation of the class we took during our first semester in the summer of 2008. It's focus is on giving us some final leadership tools to take us into our careers.

15.402 Finance Theory II: Despite the fact that this class will be hard work, I am excited about it. I am taking it with Asquith who comes highly recommended. He's no nonsense (in other words doesn't tolerate people making comments just to pretend they're smart) and he sufficiently scared us on day 1 about the difficulty of the material. But, I have no doubt I'll learn (and be working) a lot.

15.769 Operations Strategy: This is the 2nd required course for your second spring semester in LGO. This semester the course is being co-taught by Don and Charlie Fine. So far, I'll admit, I'm not sure how I feel about this class ... BUT, as dorky as it sounds, there are a few cases on the schedule that sound really interesting. Plus, I feel like there's a lot to learn that could help me with my work after graduation.

15.900 Strategic Management: Most Sloanies & LGOs take this during the first year - but I am just taking it now. I'd heard that many people really enjoyed it and felt it was important to get some strategy with my MBA. The class is all case based and focuses on teaching frameworks to help you evaluate strategic business decisions. Some of the focus so far has been on how companies create and capture value. The professor is new and pretty young, but so far, no real complaints (besides the work). ;)

*phew* And that's that. Here's to a quick (and painless) last semester!